Select a category Please select...
Digital product support
Edit/Cancel order
Invoice question
Order status
Product question
Request Address Update/Removal/Addition
Request price quote
Return/Exchange an item
Tax exemption
Website ordering support
Request training
Apply to become a distribution partner
Account information
Tell us about yourself and the issue you're having and we'll connect you with the right person to help you.
New distribution partner
Please provide us with the following details and we'll contact you about distribution opportunities.
Training request
What training are you interested in?Please select...
Bayley
CELF
Wechsler
WIAT
WISC
User Level B
Other - if other please indicate in box below what training you are interested in.
If other please indicate what training you are interested in
Account address
Country Please select...
Cambodia
Hong Kong
Indonesia
Japan
Laos
Macau
Myanmar
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Digital product support
Select a sub-category Please select...
DALS
Q-global
Q-interactive
aimswebPlus
Q Local
Comments (describe your support question)
Comments (describe your support question)
Comments (describe your support question)
Comments (describe your support question)
Comments (describe your support question)
Edit/Cancel an order
TIP: Orders cannot be cancelled if they have shipped. You can check order status here If the order has already shipped, you can refuse delivery and it will automatically be returned, or select "Return/Exchange an item" above and complete the form to initiate the return process.
Invoice question
Select a sub-categoryPlease select...
Request invoice copy
Invoice discrepancy
TIP: You can find any invoice copy without logging in here: Find an invoice
Order status
TIP: You can check any order status without logging in here: Order status
Product Question
Request Address Update/Removal/Addition
Address to update
Country Please select...
Cambodia
Hong Kong
Indonesia
Japan
Laos
Macau
Myanmar
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Address to remove
Country Please select...
Cambodia
Hong Kong
Indonesia
Japan
Laos
Macau
Myanmar
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Request address update
Country Please select...
Cambodia
Hong Kong
Indonesia
Japan
Laos
Macau
Myanmar
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Add new address
Country Please select...
Cambodia
Hong Kong
Indonesia
Japan
Laos
Macau
Myanmar
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Request Price Quote
TIP: Official Quotes can be created on the website by adding items to your cart. Then view your cart and select the create quote button (instead of the checkout button).
Return/Exchange an item
Tax exemption
Select a sub-category Please select...
New tax exemption request
Previously submitted tax exemption but not receiving it
Tax credit & rebill requested (incorrect taxes applied to order)
Update tax exemption certification/expiration
Organization type Please select...
School or University
Government Organization
Charitable Organization
Church and Religious Organization
Private Foundation
Other
Website Ordering Support
Select a sub-category Please select...
Q-global account ordering
Qualifications
Request address update/removal
Request organization account removal
Sign-in assistance
Other
Q-global Account Ordering
TIP: If a Q-global search returns your own name as the owner and you are unable to order, that is because you have a duplicate website account. The other website account you created is connected to the Q-global account.
Billing
Country Please select...
Cambodia
Hong Kong
Indonesia
Japan
Laos
Macau
Myanmar
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
Select Q-global scenario Please select...
Q-global account not found when entered
Q-global account found and says it belongs to me but unable to order
Q-global account found but says it belongs to another user and I'm unable to order
Other issue
Qualifications
TIPS:If the qualified user is not found when you search for them in checkout, verify the qualified user you are ordering for has a website account set up with the email address you are using, or they must be connected to the organization/business account you are ordering for. If the qualified user can be seen in check out but is grayed out, this means they do not have high enough qualifications for the highest qualification item(s) in the cart.
Who are the qualifications for? Please select...
Myself
Another qualified user
Describe the qualification issue
Request Organization Account Removal
Select reason for removal request Please select...
Duplicate account
I no longer work for this employer
Unknown account
Other
Sign-in Assistance
TIP: Be sure to try clearing your cache/cookies and restart your browser.
Browser type Please select...
Edge
Google Chrome
Internet Explorer
Mozilla Firefox
Safari
Opera
Other
Other
TIP: If a Q-global search returns your own name as the owner and you are unable to order, that is because you have a duplicate website account. The other website account you created is connected to the Q-global account.
Browser type Please select...
Chrome
Firefox
Safari
Other