Q-global

Q-global is our web-based system from Pearson that consolidates the content and functionality of three legacy software systems (Q Local™, PsychCorpCenter, and ASSIST™) into one platform. The platform offers on-screen administration of assessments as well as scoring and reporting capabilities for a variety of assessments. Q-global can be described as Pearson's web-based system for administering on-screen assessments that do not require interaction between the clinician and client. The tool also offers a complete set of options for scoring, interpreting, and reporting assessment results.

Ordering report usages for Q-global™ should function identically to how orders are processed for other per-use components of the assessment process, such as record forms, answer sheets, and response booklets. These are items that are ordered in the same per-use format by organizations large and small, public and private. Q-global usages purchased are no different from this, except for the fact that they are digital items and are delivered virtually rather than paper items physically shipped to the customer.

No. If you are already using one of Pearson's legacy desktop-based scoring and reporting programs, you WILL NOT be required to use Q-global. These programs will continue to operate normally for the foreseeable future and you may choose to continue using them if you wish. It should be noted, however, that as assessment content is migrated to the Q-global platform, two things will occur that customers should be made aware of:

• Immediately after migrating to Q-global, legacy software programs (PsychCorpCenter and ASSIST™) will cease to be offered for purchase in their desktop-based format. This means that all new purchasers will only have the option of purchasing these programs in Q-global. See the FAQ question and response below for more details.
  
• Shortly after migrating to Q-global™, legacy software programs (PsychCorpCenter and ASSIST™) will cease to receive ongoing support and maintenance from a systems technology perspective. This means that as new operating systems are released by software makers, Pearson will no longer provide system updates to these legacy programs to ensure their continued functioning for desktop-based use. The major exception to this policy will be the treatment of Q Local™ and its continued support in the market for the foreseeable future. See the FAQ question and response below for details about how you will be able to migrate your Q Local data to Q-global.

No. As a web-based system, Q-global is not currently a viable solution for professionals operating in settings with limited or no internet access. For these organizations, it is recommended that they continue to use Pearson's legacy desktop-based systems (PsychCorpCenter, ASSIST, and Q Local) to meet their ongoing administration, scoring, and reporting needs.

As stated above, these systems will continue to operate for the time-being as customers make the transition to a more internet-connected workplace, and Pearson develops long-term support plans. Moving forward, all new content developed for computer-based environments will reside online via Q-global.

Examinee data on Q-global is protected through technical, physical, and administrative security controls, including encryption of data both in-transit and at-rest. The examinee data is stored on servers located in a secure cloud environment, with the underlying data centers located in Canada. Data stored in databases is encrypted with industry-standard encryption technology.

When data is transmitted over the network, it is encrypted using industry-standard Transport Layer Security (TLS) technology. The system uses secure database platforms that segregate customer records, ensuring they cannot be accessed by other customers. This segregation is confirmed through routine testing as part of our system development lifecycle (SDLC) processes. Customer access to Q-global requires a user ID and password, for which the customer is responsible to safeguard. To this end, the customer is encouraged to change their password every 90 days and whenever there is concern about its possible compromise. Q-global is periodically subjected to audits, both internal and external, that confirm security controls are designed effectively.